Contact Us
Have questions or suggestions? We're here to help. Choose the contact method that works best for you, and we'll respond promptly.
Send a Message
Company Address
DageYun Network Technology
Hong Kong SAR
Support Hours
Get Help Faster
Registered users can login to submit tickets directly for faster dedicated support.
Submit TicketQuick Answers
How can I get technical support?
You can submit issues through our online ticket system or send an email to our support address. Our technical team will respond within 24 hours.
What payment methods are supported?
We support Alipay, WeChat Pay, and other mainstream payment methods. Some plans also support cryptocurrency payments.
How do I request a refund?
According to our refund policy, if you have issues after purchase, you can contact customer service through the ticket system. Please note that some plans do not support refunds.
What are the support hours?
We provide 24/7 online customer support. The ticket system is available around the clock, and for urgent issues, you can seek help in our Telegram group.