Privacy Policy
Last Updated: 2024-12-01 · Effective Date: 2024-12-01
1. Introduction
Welcome to DageYun (referred to as "we", "us", or "our Service"). We take your privacy and the protection of your personal information very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.
By using our Service, you agree to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Service.
2. Information Collection
2.1 Information You Provide
When you use our Service, we may collect the following information:
- Account Information: Email address and username provided during registration
- Payment Information: Processed through third-party payment platforms; we do not directly store your payment card details
- Communications: Your correspondence with our support team
2.2 Automatically Collected Information
When you visit our website or use our client applications, we may automatically collect:
- Device Information: Device type, operating system version
- Usage Data: Connection times, nodes used (for service optimization only)
- Log Data: IP address, browser type, access time
Zero-Log Commitment
We strictly enforce a zero-log policy. We do not record your network activity, browsing history, or connection content.
3. Cookie Usage Statement
Our website uses cookies and similar technologies to provide and improve our services.
3.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality | Session |
| Functional Cookies | Remember your preferences (e.g., language) | 1 year |
| Analytics Cookies | Understand website usage to improve services | 2 years |
3.2 Managing Cookies
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. On your first visit, we will request your consent through a cookie banner.
4. How We Use Information
The information we collect is used for the following purposes:
- Provide, maintain, and improve our Service
- Process your subscriptions and payments
- Send service-related notifications (e.g., subscription expiry reminders)
- Respond to your support requests
- Detect and prevent fraud
- Comply with legal obligations
5. Third-Party Links Disclaimer
About External Links
This website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policy of any external website you visit.
5.1 Affiliate Links Disclosure
This website contains affiliate (promotional) links. When you make a purchase through these links, we may earn a commission. This does not increase your purchase cost. We only recommend products and services we believe provide value.
6. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: Partners who help us operate our business (e.g., payment processors)
- Legal Requirements: In response to legal processes or government requests
- Business Transfers: In connection with mergers, acquisitions, or asset sales
7. Data Security
We implement industry-standard security measures to protect your information, including encrypted transmission, secure storage, and access controls. However, no method of internet transmission is 100% secure.
8. Your Rights
Under applicable laws (including GDPR and CCPA), you may have the following rights:
- Right to Access: Request access to personal information we hold about you
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal information
- Right to Object: Object to certain data processing activities
- Right to Data Portability: Obtain your data in a machine-readable format
To exercise these rights, please contact us at support@dageyunpro.com.
9. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you discover that we have inadvertently collected a child's information, please contact us for deletion.
10. Policy Changes
We may update this Privacy Policy from time to time. Updated policies will be posted on this page with a revised "Last Updated" date. For significant changes, we will notify you via email or website notice.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us through:
- Email: support@dageyunpro.com
- Support Ticket: Submit through the user dashboard